بوابة أخبار اليوم
بوابة أخبار اليوم
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The 2026 pilgrimage tourism season faced significant organizational challenges. Approximately 41,000 pilgrims were coordinated and processed through a unified system that relied on full collaboration among the delegation, tour companies, and Saudi authorities, despite the difficulty of transitioning from a standalone company system to a unified one. The level of services provided to pilgrims was praised, especially the affordable and ground programs, which received widespread acclaim. Some minor shortcomings were noted in the five-star programs regarding support services and labor distribution, and companies that fell short are being held accountable. Additionally, the Tourism Discipline Committee was activated to regulate performance, with a focus on developing the administrative system and increasing work efficiency in the sector to ensure continuous improvement of services in the future.
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