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The Minister of Digital Economy and Entrepreneurship, Sami Samirrit, inaugurated the Balqa Center for Government Services in the city of Salt, with the aim of improving citizens' experience and facilitating their access to government services within a modern and diverse environment. The center, which began its pilot operation in May, currently offers 175 services from 27 government agencies, including civil status, licensing, and passports services. Its goal is to reduce time and effort by consolidating services in one location. Since the start of its pilot phase, the center has welcomed more than 6,600 visitors and achieved a satisfaction rate of 97%. It operates flexible hours from 9 a.m. to midnight to enhance performance efficiency and improve the citizen experience.
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