Samirat advances with "Sanad" app expansion
The article focused on Jordan's notable progress in the maturity of digital government services, as the index score increased from 63% in 2024 to 71% in 2025, a rise of 8 percentage points, reaching the highest level in four years. This development reflects ongoing digital transformation efforts aimed at improving the quality of government services, streamlining procedures, enhancing inter-agency connectivity, and expanding the use of digital identity. Jordan has been classified among advanced-maturity countries in digital government services, achieving high results in inter-institutional connectivity, data availability, and digital security, with connectivity between institutions reaching 97% and open data availability at 95%. Currently, the update includes 99 government services across 41 institutions. These results represent an important step toward providing simple and reliable services that enhance government efficiency while saving time and effort for citizens.
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