Civil Aviation enhances airline oversight and safeguards traveler rights
The Civil Aviation Authority reaffirmed its commitment to monitoring airlines' compliance with protecting passengers' rights in Jordan, while emphasizing the enforcement of safety and security standards. The measures include requiring flights experiencing technical faults to be halted until repairs are made, and providing support services such as accommodation and compensation in cases of delays or lost luggage. The authority also stressed the carrier's responsibility to compensate passengers and facilitate the rights of persons with disabilities and the elderly. Travelers are encouraged to file complaints through official channels if there is any non-compliance.
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