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Communication tools in Jordan have changed dramatically, shifting from communal landline phones to personal smartphones. This transition has led to faster, easier communication at lower costs. In the past, calls required waiting and scheduling appointments, with families and neighbors gathering around a single ringing phone. Today, smartphones enable instant connectivity through messages, calls, and videos, with a significant increase in data consumption—from 674.9 million gigabytes in the first quarter of 2025 to 844 million gigabytes in the first quarter of 2026—accompanied by a notable decline in text messaging. However, the digital transformation has also impacted social relationships, as online communication has replaced face-to-face meetings, raising concerns that the rapid response times and constant connectivity may pose psychological and social burdens.
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