Civil Aviation updates on disability rights

The Civil Aviation Regulatory Authority of Jordan has announced the issuance of new regulations to protect the rights of persons with disabilities and those with limited mobility during air travel. These regulations will come into effect on December 1, 2026. The instructions include providing assistance services and facilities free of charge, without imposing any fees on medical devices and assistive equipment. Additionally, they allow for the accompaniment of service dogs at no cost. The regulations require airlines and airports to provide the necessary support and accommodations, including designated accessible routes and facilities, as well as offering facilitative services throughout all stages of travel. Clear channels for complaint submission and follow-up with the relevant authority are also to be established. The goal is to promote inclusivity and equal opportunities in air transportation and to ensure a comfortable and dignified travel experience for passengers with disabilities.

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