Bank Al-Tamweel clients show rising WhatsApp service interest
Kuwait Finance House has launched, for the first time in the local banking sector, banking services via the "WhatsApp" application, in cooperation with the global company "Infobip." The goal is to facilitate secure and interactive banking transactions around the clock. The service allows customers to perform transfers between their accounts, transfer to credit cards, check balances, obtain account statements, extract IBAN numbers, request financing, and communicate with customer service—all while adhering to the highest security standards. This innovation aims to enhance the digital customer experience, reduce the need to visit branches, and support the bank's digital transformation efforts, with over 600 million electronic transactions expected in 2025 across its various channels.
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