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Dalal Al-Othman, Director General of the General Authority for People with Disabilities, focused her efforts on addressing the challenges and obstacles that hinder workflow across various sectors of the authority, aiming to improve performance efficiency and the quality of services provided to beneficiaries. She emphasized the importance of adopting relevant systems and regulations, strengthening occupational discipline, and fostering collaboration among different departments to elevate performance standards and expedite transaction processing. Additionally, the authority launched programs to develop the work system and enhance coordination, with the goal of achieving the highest standards of quality and efficiency.
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