1 Day
Source:
لبنان ٢٤
Clarification on Lebanon phone charge alerts
The Telecommunications Regulatory Authority (TRA) in Lebanon announced that it has received complaints from consumers and companies regarding devices that have stopped working on mobile networks or have received notices about unpaid customs fees. It clarified that these devices had been operating without registering a customs fee linked to their IMEI number, and it sent messages calling for resolving the situation within a specified timeframe, under threat of service suspension. The authority emphasized that the amounts claimed are customs fees that it does not collect; its role is limited to facilitating the reactivation of devices after settlement, outlining the cases that require this, including those who received notices or have previously paid the fees. The authority reaffirmed its commitment to assisting consumers and coordinating with relevant entities.
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