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Source:
فبراير.كوم
Interior Ministry leads 2025 complaint stats
The annual report of the "Mediator of the Kingdom" for 2025 reveals that the Ministry of Interior leads all administrative sectors in the number of complaints filed, with a total of 1,918 complaint files, making it the highest among sectors and accounting for 23.44% of the total. This reflects the sector's broad responsibility in managing citizens' administrative and financial affairs, as well as its direct communication with the public. The geographic distribution also shows that the Casablanca-Settat region tops the list with 912 complaints, followed by the Rabat-Salé-Kénitra region with 875 complaints. This distribution reflects the population density and the volume of administrative services in these areas. The sector faces the challenge of addressing daily issues while balancing the need to handle more comprehensive and complex cases.
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