Kingdom Mediator Calls for Civil Service Reform
A memo issued by the Institution of Mediator of the Kingdom calls for a broad public dialogue on reforming the administration and public service in Morocco, aiming to strengthen citizens' trust in institutions and improve the quality of public services. It indicates that reform should encompass management styles, service culture, administrative organization, and decentralization, emphasizing the need for clear and stable government leadership to ensure the continuity of programs and coordination of various initiatives, including digitalization and simplification of procedures. The memo also stresses the importance of performance evaluation in the administrative sector and advocates for a national debate on the place of reform within the country's priorities, ensuring a comprehensive approach and tangible results in enhancing services and safeguarding the rights of users.
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