Digitalization as a Palestinian Need
The article discusses the importance of digital transformation in Palestine, especially in delivering government services and civil transactions. It highlights how technology has helped reduce reliance on in-person visits, saving citizens time and costs, and easing the burden of geography—particularly during crises that hinder access to institutions. Despite advances in providing extensive electronic services, there remains a gap in offering all services remotely, as some procedures still require personal attendance. The article emphasizes that success in digital transformation is measured by completing transactions entirely online, which helps improve citizens' lives and reduces time and expenses. It also underscores the need to develop the legislative environment to ensure the sustainability and integration of electronic processes.
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