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The article discusses the importance of the work environment in achieving organizational efficiency, explaining that good performance depends on the interaction between individual competence, quality management, and the system. It emphasizes that fair accountability requires providing authority and resources, not just holding individuals responsible. It points out that the Islamic state's experience, especially during Omar ibn Al-Khattab's era, confirms that responsibility was linked to authority and accountability. The article calls for reviewing authority levels, reducing procedures, setting clear goals, and linking responsibility to decision-making, emphasizing the need for an equitable system of accountability aimed at improving performance, especially within the context of economic and administrative reform in Jordan.
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