Mousa Al-Sabihi emphasizes morals before training
The insurance and social protection expert, Musa Al-Sabihy, emphasized that morally and behaviorally qualifying public employees is fundamental to strengthening citizens' trust in government institutions and improving the quality of services provided. He explained that technical competence and professional abilities are not sufficient if they are not accompanied by ethical behavior, especially in institutions that deal directly with the public, where a smile and a compassionate response are considered key pillars for building trust. He also criticized some employees' use of inappropriate language on social media, affirming that commitment to ethics is at the core of the public service and essential for establishing a positive relationship between citizens and government institutions.
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