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The Qatar Central Bank has issued new instructions aimed at enhancing access for persons with disabilities and the elderly to financial services in Qatar. These instructions include improving the ease of procedures and service channels, increasing staff awareness of the needs of these groups, and training staff to recognize and respond to signs of financial exploitation. Additionally, customer service employees will receive training in sign language. These steps are part of the bank's efforts to promote financial inclusion and provide more accessible and convenient financial services for all members of society, contributing to the development of a more sustainable and resilient financial sector.
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