11 Hrs
Source:
الشرق
Gulf AI Quality Meet
The 13th Gulf Quality Conference, held at the Sharq Hotel in Doha under the theme “Artificial Intelligence and Customer Service Quality,” discussed the role of smart technologies in improving services and measuring customer satisfaction. It emphasized the complementary roles of employees, chatbots and intelligent agents. The Gulf Quality Center for Consulting and Training announced the launch of the “Miyar” platform, which uses generative AI to analyze customer feedback in line with international quality standards. The center also announced plans to produce short films to support trainers and launch a creative ideas bank managed by an intelligent agent.
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