Saudi Electronic University Enhances Student System
The Saudi Electronic University held a workshop to develop the "Silah" system aimed at enhancing the student experience and strengthening its electronic services. The workshop focused on exploring opportunities to improve the student journey, unify request submission channels, establish response timeframes, enhance request tracking, and utilize data to improve procedures and services. It resulted in recommendations to enable the university to provide more efficient service, with a student-centered approach as a core element in improving administrative and technical performance.
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