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The statements from the CEO of SAP emphasize that the success of AI related to enterprises mainly depends on understanding the business sector and the organization itself, rather than just technology. He highlights that the true value of AI lies in understanding the business context and managing the complexities that govern workflows and achieving objectives. He also explains that AI should be integrated with systems, data, and policies that guide business operations, rather than being isolated from them, in order to avoid increasing complexity or creating new risks. The CEO affirms that organizations which seamlessly connect AI with operational processes can monitor risks, coordinate responses, and make more accurate and faster decisions, all while maintaining human oversight in setting priorities and strategy. He points out that transitioning from experimental AI use to its direct integration into operational processes is a critical phase, as this leads to better outcomes and greater flexibility in an increasingly complex business environment.
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