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Digital services improve Two Holy Mosques visits
The article focused on the efforts of the General Presidency for the Affairs of the Two Holy Mosques to enhance the experience of pilgrims visiting the Grand Mosque and the Prophet's Mosque through the adoption of modern technologies and smart digital solutions. These initiatives include the use of multilingual interactive screens that provide awareness and guidance messages around the clock, as well as QR codes for quick access to religious content and educational materials. The system also features an intelligent electronic library offering reliable Islamic content that can be easily downloaded, along with field centers equipped with modern technologies where a team of preachers and translators work around the clock to provide religious guidance in multiple languages. The strategy emphasizes facilitating the performance of rituals through guided content that explains each step in an organized manner, with special attention to multilingual support to accommodate visitors from around the world. Additionally, it aims to improve the quality of religious and educational services through digital innovation.
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