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In Saudi Arabia, the "Digital Inclusion Agent" service will be launched, relying on artificial intelligence to assist beneficiaries, including the elderly, people with disabilities, and orphans, without the need to directly access electronic services. The service aims to facilitate easy and interactive access to support and services. This is part of the digital transformation efforts that have resulted in a 93% reduction in branch visits over the past two years. Additionally, the ministry has launched the "Center of Excellence for Artificial Intelligence" initiative to accelerate the adoption of AI technologies and achieve the objectives of Saudi Arabia’s Vision 2030, focusing on enhancing national capabilities and turning research into applications with tangible economic impact.
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