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Digital change drives nation's renewal
The article focused on the progress achieved by the Kingdom in the field of digital transformation since the launch of the National Transformation Program in June 2016, as part of Saudi Arabia's Vision 2030. It highlights that the transformation went beyond merely shifting services from paper to digital formats; it has become an integrated system involving the development of digital infrastructure, enhancement of platforms and services, strengthening governance and data management, and improving the quality of experience for users. The Kingdom has made significant advancements in the United Nations E-Government Development Index, moving from 36th place in 2016 to 6th place in 2024, with digital experience maturity indicators reaching high levels. Initiatives include developing platforms such as “Najez” and “Tawakkalna,” with the “Tawakkalna” app evolving into a comprehensive model. Additionally, cost savings are projected to reach approximately 9.2 billion riyals by 2025. Overall, the article illustrates how digital transformation has contributed to improving governmental efficiency, supporting innovation, and achieving inclusive economic development, with a focus on sustainable data and integrated digital services to enhance quality of life and the future of e-governance in Saudi Arabia.
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