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Chatbots and mental health risk
A study published in the journal "JMIR Mental Health" found that using chatbots to provide emotional support may pose psychological risks, including excessive attachment, deterioration of mental health, and self-harm, especially among vulnerable populations. The study indicated that relying too heavily on these bots and reinforcing users' thoughts—even when they are harmful—could lead to serious issues, particularly due to the lack of genuine human interaction. The study called for more rigorous testing of AI systems to ensure users' safety.
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