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A German study tested the use of AI-supported chatbots to answer questions from rheumatoid arthritis patients, recording over 6,200 questions from patients over four months. Ten specialized chatbots were developed based on German clinical guidelines and are used in 13 rheumatology centers and patient organizations. The results showed that 92.9% of the answers evaluated were positive, although 45% of them fully adhered to medical guidelines, highlighting the need to verify their accuracy and safety before expanding their use in healthcare. Most questions focused on the disease itself, medications, follow-up, and diagnosis, with a small percentage of responses being unavailable, reflecting progress in leveraging AI to enhance health education.
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