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Does the shopper bear the loss
The results of the British Small Retailers Association report reveal that theft crimes cost stores approximately 11 pence per transaction, encompassing security expenses and financial losses resulting from thefts, despite a slight decrease in the number of incidents. Retail outlets recorded around 5.8 million theft cases in 2026, with direct losses amounting to £354 million, while about £313 million was spent on security measures such as cameras and facial recognition systems. The report also indicated that the most commonly stolen goods include alcoholic beverages, meats, and confectionery, with an increase in organized gang thefts and verbal assaults on staff. This highlights the need to strengthen security measures without imposing additional burdens on customers.
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