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عكس السير
Europe approves new traveler refund rules
The European Parliament has approved new regulations aimed at strengthening travelers’ rights within the European Union, particularly regarding the reimbursement of ticket costs in the event of flight cancellations. This includes reservations made through travel agencies and online platforms. The regulations mandate the use of a standardized refund claim form available in all languages, with a 14-day deadline for the repayment of due amounts, and clarify the responsibilities of agencies and booking platforms. Additionally, the laws enhance the rights of persons with disabilities, including travel companions who can accompany them at no extra cost. They also seek to reduce delays and issues travelers have previously faced due to flight cancellations.
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