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Throughout 2027, the Tunisian government continues to implement a comprehensive reform plan for the civil service, administration, and public institutions and establishments, aimed at improving the efficiency of public services and the quality of services provided. The reform includes reviewing the statutory framework of civil servants, developing HR management mechanisms through the creation of digital job descriptions, and enhancing resource allocation. It also involves digitizing the training system and national training platforms. Additionally, the program focuses on streamlining administrative procedures by digitizing approximately 80% of them, developing multiple digital services, establishing 17 service centers, and enhancing 20 electronic services; all designed to promote equal access and improve the quality of interaction with citizens. Furthermore, the reforms encompass updating the performance of public structures through organizational review and optimization, as well as developing oversight and integrity systems, including combating corruption with modern technologies. Special attention is given to restructuring priority institutions and establishments to ensure their sustainability and to improve their financial and organizational performance. These measures aim to empower institutions to perform their economic and social roles more effectively, despite financial and structural challenges, and the slow progress of some reforms that impact funding and investment.
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