24 Hrs
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Sharjah24
Kalba University begins new call center phase
Alain University has launched the first phase of its new call center to improve access to its services and strengthen communication channels with students, parents, academic and administrative members, partners, and the community. This is achieved through a bilingual voice system in Arabic and English, making it easier to reach various colleges and departments. The development also includes a second phase that involves adopting artificial intelligence technologies and expanding communication channels to include WhatsApp and SMS messages, with the goal of providing a more integrated and efficient service. This reflects the university’s commitment to enhancing the quality of its services and adopting digital solutions to foster a more accessible and responsive academic environment.
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