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Apple has reported a flaw in the iPhone 18 Pro Max models using AT&T network in the United States, which leads to network disconnection and the appearance of the “SOS” indicator instead of the usual signal. This malfunction prevents users from making calls, sending messages, or using data. The issue depends on the device’s modem type; the affected version is the American model equipped with a Qualcomm modem, while the US-specific iPhone 18 Pro model that uses Apple’s C2 modem remains unaffected. Apple has released a software update (iOS 27.0.1) and new network settings to prevent the issue from recurring. However, these measures do not restore service to devices that have already lost connection, which may require device replacement. The company advises affected users to contact technical support or visit Apple stores or carrier outlets for assistance.
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