University staff receive customer service training
A training program on communication skills and customer service was concluded in Sana'a, targeting 30 university staff members from Yemeni universities. The goal was to improve the quality of institutional services and develop job performance. The program, funded by the Skills Development Fund, focused on equipping participants with effective communication skills and applying them in real-world situations, along with continuous performance evaluation. The program organizers emphasized the importance of leveraging these skills to enhance administrative efficiency and elevate service standards within the university.
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