البيان
البيان
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The article discusses the role of the healthcare sector in Dubai and the UAE in managing the reputation of their healthcare systems. It emphasizes the importance of transparency, achieving high-quality treatment, and enhancing the connection between healthcare institutions and the media. Sherif Bashara affirmed that protecting patients and the reputation of the sector is a shared responsibility, and that transparency and the disclosure of mistakes foster trust and help shift priorities away from purely commercial considerations. He stressed the need for accurate assessment of treatment quality both domestically and abroad, rather than relying solely on the reputation of the country, and highlighted the importance of having a regulatory system that guides patients in choosing healthcare providers and doctors. He explained that the relationship between the healthcare sector and the media requires balance and openness about negative aspects, and that reputation management demands courage to responsibly deal with errors. Additionally, he pointed out that collaboration between the public and private sectors, along with strategic integration, enhances the development of healthcare services. Finally, he emphasized the crucial role of insurance companies in improving service quality and the necessity for media outlets to adapt to digital transformation while maintaining the influence of traditional media institutions.
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