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The article discusses the importance of ministers in Egypt having a clear vision and quick responsiveness to citizens' demands. It is similar to what Major General Mahmoud Tawfiq used to do by monitoring the streets and listening to citizens, with the aim of ending violations and bringing about real changes on the ground. The article emphasizes the need for the ministry's performance to be characterized by firmness and flexibility in handling public affairs, in order to achieve tangible results and improve the quality of services.
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