57 Days
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الوقائع الإخبارية
Revolution in Jordanian Government Services: 15 Centers for Unified Transactions
The development of the governmental services system in Jordan has progressed through the expansion of the comprehensive service centers network, which now includes 15 centers, with a sixteenth center nearing opening. The goal is to make it easier for citizens to access their rights and reduce bureaucratic obstacles. The centers are geographically distributed to serve all regions' needs and offer approximately 230 government services from more than 34 official institutions, including notary services, licensing, and health insurance. Additionally, the government relies on digitalization and technologies such as the Sind app to enhance efficiency and provide rapid services, while monitoring performance quality and achieving high international satisfaction indicators. These include a customer effort score of 94.4% and a promotion rate of 86%.
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