Civil Aviation prohibits flights with technical issues
The Jordanian Civil Aviation Regulatory Authority confirmed the ongoing monitoring of airlines operating at the kingdom's airports to ensure compliance with passenger rights protections and air safety regulations. It clarified that flights are prohibited from departing if there is a technical fault until it is fully repaired in accordance with approved technical guidelines. Emphasis has been placed on the importance of inspecting aircraft readiness before departure. The authority also reiterated airlines' obligation to provide passenger care services during delays or cancellations, including meals, drinks, accommodation, and passenger transportation, while ensuring passengers are compensated for any damages. It pointed out that carriers are responsible for reimbursing for damaged or lost luggage and urged travelers to submit complaints through official channels in case of any shortcomings. Additionally, the necessity of offering free facilities for persons with disabilities and elderly individuals was stressed, along with addressing instances of overbooking by providing alternative travel options or full refunds of ticket prices.
Notice: This Is an AI-Generated Summary
Comments (0)