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الحقيقة الدولية
Public Security Improves Emergency Help for Deaf with Deaf JO 114
The "Deaf JO 114" Public Security Service is a program designed to support Deaf individuals through an application that allows direct communication with the Operations Room (911) using sign language. Since its establishment in 2014, the app has received over 20,600 calls as of September 2026, including 6,618 reports handled in the field, with a greater focus on emergency situations, crimes, and accidents. In 2023, the app was launched on the App Store and Google Play, featuring a video service in sign language, and was updated in 2024 to include a "Reconnect" service. The app relies on a sign language translator that integrates information and tracks reports until their resolution. It is used to translate security incidents and promote awareness of health and cybersecurity. The application has received international awards for its innovative approach.
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