Trade Reports 17,000 Complaints in Q2
The Ministry of Commerce and Industry announced that the Commercial Inspection and Consumer Protection Department received over 17,135 complaints through the electronic portal and the "Sahool" application during the second quarter of 2026. Additionally, 5,155 enforcement records were issued as a result of market oversight efforts. Moreover, 165 violations related to licensing were identified, and 51 and 52 stores were opened and closed respectively, in accordance with legal procedures, as part of efforts to strengthen consumer rights protection and monitor compliance of commercial activities. The figures also indicate an increased reliance on digital channels for reporting observations, alongside ongoing inspection campaigns and regulatory oversight to enhance adherence to regulations and safeguard consumers.
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