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Phone Rules in Palestine
The Palestinian Telecommunications Regulatory Authority has announced new regulations governing the import and sale of phones and communications devices. Importers must obtain prior approvals, import approved models, and verify IMEI numbers. Companies must also provide a warranty certificate and make maintenance services and genuine spare parts available for at least two years after the warranty expires. In certain cases, including when the parts needed for a repair cannot be provided, the device must be replaced free of charge. The Authority will monitor compliance and take legal action against violators. It urged consumers to check for the official label and keep their warranty certificates.
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